Blogs & Podcasts

Shift it to Solve it with Melinda Heryford

December 17, 2024

For nearly 30 years, I’ve witnessed the constant challenges faced by dental practices. While technology and techniques have evolved, the core issues—profitability, efficiency, and patient satisfaction—remain the same.During a recent…

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Why the Dentrix Day Sheet Is So Important ?

December 9, 2024

When it comes to managing your dental practice, accuracy and consistency are non-negotiable. One of the most critical tools to ensure financial accuracy is the Dentrix Day Sheet. Yet, many…

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Dentrix reporting with Ashley Bond & Dayna Johnson

December 9, 2024

Dayna Johnson and Ashley Bond recently came together to discuss a topic that every dental practice needs to hear: the four critical accounting tasks that should be performed daily. It’s…

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Mastering the Four Accounting Tasks Every Day

December 3, 2024

Today, I want to dive into something that can significantly streamline your dental practice—specifically, the four accounting tasks you should be doing every single day. Trust me, keeping on top…

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#134 Day of the Visit Check in and Check Out.

Day of the Visit Check in and Check Out.

November 26, 2024

Over the past couple of weeks, I have been talking about the pre-visit checklist and how important it is to be overly prepared for your patient’s arrival. The one thing…

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The Dentrix Pre-Visit Checklist

November 18, 2024

Last week, I kicked off the Dental Patient Journey series, where I laid the groundwork for our discussions about the entire patient experience—from the pre-visit preparations to the day of…

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Dental Patient Journey

The Dental Patient Journey: Building an Efficient and Engaging Experience

November 11, 2024

In dentistry, mastering the patient journey is essential for ensuring a smooth, positive experience for patients while maintaining an efficient and profitable practice. When I refer to the “dental patient…

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Mastering Dental Software eAssist podcast

Growing Your Dental Business – Unlocking Your Dream Practice: Embracing Innovation, Retaining Patients, & Mastering Dental Software

October 29, 2024

eAssist Podcast In this episode of the “Growing Your Dental Business” podcast, we’re joined by Dayna Johnson, a dental practice management expert and founder of Novonee. Dayna shares invaluable insights…

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how dental patient scheduling triggers automation

How Dental Patient Scheduling Triggers Automation: increasing efficiency and reducing no-shows

October 28, 2024

Welcome, friends! Let’s dive into something that can completely transform your dental practice – automated dental patient scheduling. Now, I know I’ve been on a roll talking about online tools…

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dental patient online booking

Mindset shift with dental patient online booking

October 21, 2024

Hey, friends! I’m Dayna Johnson, and welcome back to The High-Performing Dental Team podcast. Today, we’re diving into the wonderful world of electronic tools for your patients—specifically, dental online booking.…

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#127 Dentrix Fall Cleanup - Treatment plans

Dentrix Database Cleanup: Part Five Treatment Plans

September 30, 2024

Hey there! Welcome to the final episode of our fall cleanup series, where we’re tackling the often-daunting task of cleaning up old and outdated treatment plans in your Dentrix database.…

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#126 Canva Dentrix Database Cleanup - Insurance

Dentrix Fall Cleanup – Part 4 Insurance Database Management

September 23, 2024

Welcome back! Today, we’re diving into part four of my five-part series on Dentrix database cleanup: dental insurance management. If you’ve missed previous parts, don’t worry—episodes 122, 123, and 124…

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#125 Cheryl McKenna Passing on credit card fees to your patients

Don’t fall for this Get Rich Scheme! Passing on Credit Card fees to the Dental Patient

September 16, 2024

Cheryl McKenna with Merchant Advocate Cheryl McKenna works with dental practices to help them save on their merchant services fees WITHOUT changing processors. She will decode your merchant statement to…

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