Blogs & Podcasts
Preparing the dental patient for payment on the day of service
In this episode, the Dayna discusses the process of preparing treatment estimates for dental patients. She emphasizes the importance of being proactive and accurate in estimating out-of-pocket expenses. Dayna also…
Read MoreAccounts Receivable is a Team Sport in Every Dental Practice
Summary In this solo episode, Dayna discusses how accounts receivable and collections is a team sport in every dental practice. She highlights the negative impact of overdue balances and emphasizes…
Read MoreTeam Building & Development with Dr. Amy Copeland
In this conversation, Dr. Amy Copeland from Copeland Family Dental discusses the importance of team building and development in a dental practice. She shares how she started implementing team building…
Read MoreProtect your doctor in a dental malpractice lawsuit with Dr. Mitchell Gardiner
Summary In this conversation, dental practice management expert Dayna Johnson discusses the importance of documentation in dental malpractice lawsuit cases with Dr. Mitchell Gardiner and attorney Ryan Donihue. They emphasize…
Read MoreReducing No-Shows & Cancellations in the Dental Practice with Carrie Webber
Listen on Apple Podcast: Listen on Soundcloud: The High Performing Dental Team · #94 Reducing No-Shows & Cancellations with Carrie Webber Summary In this episode, Dayna Johnson and her guest,…
Read MoreThe Extraordinary New Patient Experience with Dr. Ankur Gupta
Dr. Gupta shares his experience of starting a dental practice from scratch and the importance of creating an extraordinary new patient experience. He emphasizes the need to exceed patient expectations…
Read MoreUpdating Fees in Dentrix for the New Year
Today I discuss the process for updating your fees in your Dentrix software. I cover topics such as updating office fees, updating treatment plan fees, and strategies for fee increases.…
Read MoreWe can do hard things with Claire Dickinson
To kick off 1st quarter of 2024, Claire and I discuss how dental teams can do hard things when they develop routines and have the discipline to act. We talk…
Read MoreTop Three Things Doctors are Worried About Heading into 2024
To kick off the new year, Kevin and I sit down and discuss the top worries for dental practices heading into 2024, including team retention, insurance challenges, and concerns about…
Read MoreYour personal end of year podcast playlist
In this podcast episode, Dayna provides a personal podcast playlist for different roles in a dental practice to listen to during the holiday break. She suggests episodes for financial coordinators,…
Read MoreUnderstanding the Dentrix Appointment Book Setup for Analytics and Visuals
In managing a successful dental practice, one of the most critical aspects is having a well-organized schedule. I’ve found that mapping out our schedule is like giving my team a…
Read MoreMaximizing Case Acceptance for Increased Profitability in the Dental Practice
Sophia Dunkley, Transforming Dental Practices with Vision and Expertise As The Practice Navigator, Sophia Dunkley stands at the forefront of dental practice coaching and consulting. With over 25 years of…
Read MoreThe transformative power of strategic scheduling in the dental practice
After working with hundreds of dental teams, I’ve seen firsthand the transformative power of strategic scheduling in the dental practice. One tool that is extremely successful in this process is…
Read MoreVideos