Blogs & Podcasts

Carrie Webber reducing no shows and cancellations

Reducing No-Shows & Cancellations in the Dental Practice with Carrie Webber

January 29, 2024

Listen on Apple Podcast: Listen on Soundcloud: The High Performing Dental Team · #94 Reducing No-Shows & Cancellations with Carrie Webber Summary In this episode, Dayna Johnson and her guest,…

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Dr. Ankur Gupta

The Extraordinary New Patient Experience with Dr. Ankur Gupta

January 22, 2024

Dr. Gupta shares his experience of starting a dental practice from scratch and the importance of creating an extraordinary new patient experience. He emphasizes the need to exceed patient expectations…

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Updating Fees for the New Year

Updating Fees in Dentrix for the New Year

January 15, 2024

Today I discuss the process for updating your fees in your Dentrix software. I cover topics such as updating office fees, updating treatment plan fees, and strategies for fee increases.…

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Claire Dickinson - we can do hard things

We can do hard things with Claire Dickinson

January 8, 2024

To kick off 1st quarter of 2024, Claire and I discuss how dental teams can do hard things when they develop routines and have the discipline to act. We talk…

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Top Three Things Doctors Worried About 2024

Top Three Things Doctors are Worried About Heading into 2024

January 1, 2024

To kick off the new year, Kevin and I sit down and discuss the top worries for dental practices heading into 2024, including team retention, insurance challenges, and concerns about…

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End of Year Personal Podcast Playlist

Your personal end of year podcast playlist

December 18, 2023

In this podcast episode, Dayna provides a personal podcast playlist for different roles in a dental practice to listen to during the holiday break. She suggests episodes for financial coordinators,…

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Year End in Dentrix

How to close out Year End in Dentrix

December 11, 2023

Listen on Soundcloud . . . The High Performing Dental Team · #88 How to close out year end in Dentrix Listen on Apple Podcast . . . Transcribed by…

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Teresa Duncan dental insurance billing

Interview with Teresa Duncan on Dental Insurance Billing Mistakes

December 4, 2023

Teresa Duncan, MS Teresa is a speaker and writer with over 20 years’ experience in healthcare. Her areas of expertise include revenue protection using proven accounts receivable and insurance methods;…

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Out of network setup

Best Tips for Insurance Estimates in Dentrix when you are Out of Network

November 27, 2023

Listen on Apple podcasts . . . Listen on Soundcloud . . . The High Performing Dental Team · #86 Out of Network Estimates in Dentrix In this episode I…

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Fee Schedules vs. Allowed Amount

Fee Schedule Method vs. Allowed Amount Method in Dentrix

November 20, 2023

Listen on Apple podcasts . . . Listen on Soundcloud . . . The High Performing Dental Team · #85 Fee Schedules vs. Allowed Amounts in Dentrix When you are…

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Mastering Dental Software eAssist podcast

Growing Your Dental Business – Unlocking Your Dream Practice: Embracing Innovation, Retaining Patients, & Mastering Dental Software

October 29, 2024

eAssist Podcast In this episode of the “Growing Your Dental Business” podcast, we’re joined by Dayna Johnson, a dental practice management expert and founder of Novonee. Dayna shares invaluable insights…

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how dental patient scheduling triggers automation

How Dental Patient Scheduling Triggers Automation: increasing efficiency and reducing no-shows

October 28, 2024

Welcome, friends! Let’s dive into something that can completely transform your dental practice – automated dental patient scheduling. Now, I know I’ve been on a roll talking about online tools…

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dental patient online booking

Mindset shift with dental patient online booking

October 21, 2024

Hey, friends! I’m Dayna Johnson, and welcome back to The High-Performing Dental Team podcast. Today, we’re diving into the wonderful world of electronic tools for your patients—specifically, dental online booking.…

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