Blogs & Podcasts
The Dentrix Pre-Visit Checklist
Last week, I kicked off the Dental Patient Journey series, where I laid the groundwork for our discussions about the entire patient experience—from the pre-visit preparations to the day of…
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The Dental Patient Journey: Building an Efficient and Engaging Experience
In dentistry, mastering the patient journey is essential for ensuring a smooth, positive experience for patients while maintaining an efficient and profitable practice. When I refer to the “dental patient…
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Growing Your Dental Business – Unlocking Your Dream Practice: Embracing Innovation, Retaining Patients, & Mastering Dental Software
eAssist Podcast In this episode of the “Growing Your Dental Business” podcast, we’re joined by Dayna Johnson, a dental practice management expert and founder of Novonee. Dayna shares invaluable insights…
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How Dental Patient Scheduling Triggers Automation: increasing efficiency and reducing no-shows
Welcome, friends! Let’s dive into something that can completely transform your dental practice – automated dental patient scheduling. Now, I know I’ve been on a roll talking about online tools…
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Mindset shift with dental patient online booking
Hey, friends! I’m Dayna Johnson, and welcome back to The High-Performing Dental Team podcast. Today, we’re diving into the wonderful world of electronic tools for your patients—specifically, dental online booking.…
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Insights From a Dental Marketing Expert: Interview with Jeff Gladnick
Jeff Gladnick, Founder and CEO of Great Dental Websites There are seven dentists in Jeff’s family, but he never received “The Calling” – so he did computer engineering instead. He…
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Boosting Year End Production: How to Maximize Unused Dental Benefits and Unscheduled Treatment
Now that we’ve entered October, it’s time to gear up and maximize your dental practice’s production by reaching out to patients with unused dental insurance benefits. October presents a golden…
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Dentrix Database Cleanup: Part Five Treatment Plans
Hey there! Welcome to the final episode of our fall cleanup series, where we’re tackling the often-daunting task of cleaning up old and outdated treatment plans in your Dentrix database.…
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Dentrix Fall Cleanup – Part 4 Insurance Database Management
Welcome back! Today, we’re diving into part four of my five-part series on Dentrix database cleanup: dental insurance management. If you’ve missed previous parts, don’t worry—episodes 122, 123, and 124…
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Don’t fall for this Get Rich Scheme! Passing on Credit Card fees to the Dental Patient
Cheryl McKenna with Merchant Advocate Cheryl McKenna works with dental practices to help them save on their merchant services fees WITHOUT changing processors. She will decode your merchant statement to…
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Creating a Successful Team Learning Environment
Creating a Successful Team Learning Environment is a game-changer in any organization, especially in dental practices. As I reflect on football—a sport I absolutely love—it’s fascinating how often parallels between…
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Kicking Off 2025 with Claire Dickinson: The Importance of Team Training in Dental Practices
Welcome to 2025! Time flies, doesn’t it? Before I knew it, we were in the middle of December, and now here we are, ready to tackle a new year. As…
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Why Sending Daily Billing Statements in Dentrix Will Save You a Ton of Headaches
When I worked in my dental practice years ago, one of my least favorite tasks was sending out billing statements. Back then, we did it monthly, and it always felt…
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