Blogs & Podcasts
Team Building & Development with Dr. Amy Copeland
In this conversation, Dr. Amy Copeland from Copeland Family Dental discusses the importance of team building and development in a dental practice. She shares how she started implementing team building…
Read MoreProtect your doctor in a dental malpractice lawsuit with Dr. Mitchell Gardiner
Summary In this conversation, dental practice management expert Dayna Johnson discusses the importance of documentation in dental malpractice lawsuit cases with Dr. Mitchell Gardiner and attorney Ryan Donihue. They emphasize…
Read MoreReducing No-Shows & Cancellations in the Dental Practice with Carrie Webber
Listen on Apple Podcast: Listen on Soundcloud: The High Performing Dental Team · #94 Reducing No-Shows & Cancellations with Carrie Webber Summary In this episode, Dayna Johnson and her guest,…
Read MoreThe Extraordinary New Patient Experience with Dr. Ankur Gupta
Dr. Gupta shares his experience of starting a dental practice from scratch and the importance of creating an extraordinary new patient experience. He emphasizes the need to exceed patient expectations…
Read MoreUpdating Fees in Dentrix for the New Year
Today I discuss the process for updating your fees in your Dentrix software. I cover topics such as updating office fees, updating treatment plan fees, and strategies for fee increases.…
Read MoreWe can do hard things with Claire Dickinson
To kick off 1st quarter of 2024, Claire and I discuss how dental teams can do hard things when they develop routines and have the discipline to act. We talk…
Read MoreTop Three Things Doctors are Worried About Heading into 2024
To kick off the new year, Kevin and I sit down and discuss the top worries for dental practices heading into 2024, including team retention, insurance challenges, and concerns about…
Read MoreYour personal end of year podcast playlist
In this podcast episode, Dayna provides a personal podcast playlist for different roles in a dental practice to listen to during the holiday break. She suggests episodes for financial coordinators,…
Read MoreHow to close out Year End in Dentrix
Listen on Soundcloud . . . The High Performing Dental Team · #88 How to close out year end in Dentrix Listen on Apple Podcast . . . Transcribed by…
Read MoreInterview with Teresa Duncan on Dental Insurance Billing Mistakes
Teresa Duncan, MS Teresa is a speaker and writer with over 20 years’ experience in healthcare. Her areas of expertise include revenue protection using proven accounts receivable and insurance methods;…
Read MoreCommunicate better about periodontal disease Interview with Katrina Sanders, RDH
Katrina Sanders, RDH, AKA The Dental WINEgenist As a dental professional with a drive and passion for the advancement of preventive care within the community, Katrina Sanders, RDH, BSDH, M.Ed.,…
Read MoreDeep Dive into the Dentrix Unscheduled List
In my years working in dental practices, I’ve come to appreciate the Dentrix unscheduled list as a crucial tool for maintaining a full and productive schedule. It’s not just a…
Read MoreFour Dentrix Reports for Keeping Your Dental Hygiene Schedule Full
In the upcoming summer months, maintaining a full hygiene schedule can be challenging for dental practices. As a previous dental practice manager, I’ve found that a proactive approach is key…
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