Blog

Claire Dickinson

Let’s get the entire dental team on board in 2022

January 2, 2022

If you produce it, you must collect it! To kick off 2022, I spent some time talking with Claire Dickinson, my good friend and dental industry colleague, about creating team…

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Dentrix year end 2021

Closing out 2021 in your Dentrix software

December 29, 2021

This time of year I usually get the same questions and concerns about the Year End process in Dentrix, and my answer is always the same . . . it…

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Novonee

Dental Offices are Under Attack! Are You Prepared To Defend?

November 15, 2021

Is your office aware of Ransomware?  Do you know the damage that it can and does cause to your work flow, and the safety of your patients data?  Steve White from…

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Novonee

Create more joy from your Dentrix software

October 30, 2021

A few years ago my husband and I hosted the New Year’s Eve Celebration at our house with a small group of friends and family. One thing I had all…

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Novonee

Stop paying hidden fees with your Dentrix integrated credit card processor

October 11, 2021

There is NO NEED to overpay to accept patient credit cards. At Merchant Advocate, we help lower the rates and fees you are paying WITHOUT the need to change processors.…

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Clinical notes

How Dentrix software can help protect your doctors license

September 30, 2021

This past week, I had the amazing opportunity to present two courses at the Dentsply Sirona World 2021 and thought it would be a good time to recap the highlights…

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Novonee

Let Dentrix lead you into the final innings of 2021

August 28, 2021

We are in the home stretch of 2021. If your practice is trending to have an awesome year, keep up the good work! If your practice is searching for some…

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Novonee

What are you waiting for dental teams? Let’s Go Paperless!

August 1, 2021

In the past two months, I have had three different dental practices in three different markets reach out to me because they are ready to move forward with transitioning to…

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Novonee

On-Boarding New Team Members With no Dentrix Experience

July 2, 2021

The talk of town has been finding, hiring, and keeping dental team members for all positions in the practice. In fact, my husband (Kevin Henry) has built a presentation on…

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Novonee

Top 5 Ways in Dentrix to Eliminate Confusion and Save Your Team Time

May 30, 2021

Think about what is important when you are training a new puppy or learning a new sport or even raising a child. Besides having a lot of patience, what is…

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Rachel Wall

How the dental hygienist plays a crucial role in patient retention

May 16, 2022

Patient retention and case acceptance affects your day to day operations and profitability of your practice and a loyal patient base adds value to your business and joy to your…

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Clinical notes

Add a Reason for Return in your Dentrix software to increase patient retention

May 2, 2022

The ADA Health Policy Institute did a survey of high-income earners with private dental insurance and found that 53.2% will not go to the dentist in the next 12 months…

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Dentrix patient retention

Where in Dentrix you can find your patient retention percentage

April 18, 2022

Whenever I am performing an assessment for a dental practice with the hope of working with the team on better workflow, one of the most important numbers I look at…

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