Blogs & Podcasts

Top Three Strategies for Successful Dental Billing with Ashley Bond

Top Three Strategies for Successful Dental Billing with Ashley Bond

March 25, 2024

Today, we sit down with Ashley Bond, the Vice President of Dental Billing Operations for Wisdom, to delve into the realm of successful billing practices and working with virtual assistants.…

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Company Core Values with Dalton Handy

How company core values shape the success of an organization with Dalton Handy

March 18, 2024

Dalton Handy, VP of Marketing for GoTu, discusses the rebranding of the company and the reasons behind the name change. He emphasizes the importance of company values and how they…

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Pulling back the curtain on Dayna's dental career

Pulling back the curtain on Dayna’s dental career with insights from Kevin Henry

March 10, 2024

In this special 100th episode, Dayna takes a break from discussing dental systems and workflow to share personal stories and adventures with insights from Kevin Henry. They reminisce about meeting…

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The High Performing Dental Team

Three Tips for Collecting Dental Patient Health History

March 4, 2024

A couple weeks ago I interviewed Dr. Mitchell Gardiner and Ryan Donihue about protecting your doctors license in a lawsuit. Today, I wanted to expand on that topic and give…

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Preparing the patient for payment

Preparing the dental patient for payment on the day of service

February 26, 2024

In this episode, the Dayna discusses the process of preparing treatment estimates for dental patients. She emphasizes the importance of being proactive and accurate in estimating out-of-pocket expenses. Dayna also…

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Accounts Receivable is a Team Sport

Accounts Receivable is a Team Sport in Every Dental Practice

February 19, 2024

Summary In this solo episode, Dayna discusses how accounts receivable and collections is a team sport in every dental practice. She highlights the negative impact of overdue balances and emphasizes…

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Dr. Amy Copeland

Team Building & Development with Dr. Amy Copeland

February 12, 2024

In this conversation, Dr. Amy Copeland from Copeland Family Dental discusses the importance of team building and development in a dental practice. She shares how she started implementing team building…

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Dental malpractice lawsuit with Dr. Mitchell Gardiner

Protect your doctor in a dental malpractice lawsuit with Dr. Mitchell Gardiner

February 5, 2024

Summary In this conversation, dental practice management expert Dayna Johnson discusses the importance of documentation in dental malpractice lawsuit cases with Dr. Mitchell Gardiner and attorney Ryan Donihue. They emphasize…

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Carrie Webber reducing no shows and cancellations

Reducing No-Shows & Cancellations in the Dental Practice with Carrie Webber

January 29, 2024

Listen on Apple Podcast: Listen on Soundcloud: The High Performing Dental Team · #94 Reducing No-Shows & Cancellations with Carrie Webber Summary In this episode, Dayna Johnson and her guest,…

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Dr. Ankur Gupta

The Extraordinary New Patient Experience with Dr. Ankur Gupta

January 22, 2024

Dr. Gupta shares his experience of starting a dental practice from scratch and the importance of creating an extraordinary new patient experience. He emphasizes the need to exceed patient expectations…

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Dr. Ankur Gupta

The Extraordinary New Patient Experience with Dr. Ankur Gupta

January 22, 2024

Dr. Gupta shares his experience of starting a dental practice from scratch and the importance of creating an extraordinary new patient experience. He emphasizes the need to exceed patient expectations…

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Updating Fees for the New Year

Updating Fees in Dentrix for the New Year

January 15, 2024

Today I discuss the process for updating your fees in your Dentrix software. I cover topics such as updating office fees, updating treatment plan fees, and strategies for fee increases.…

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Claire Dickinson - we can do hard things

We can do hard things with Claire Dickinson

January 8, 2024

To kick off 1st quarter of 2024, Claire and I discuss how dental teams can do hard things when they develop routines and have the discipline to act. We talk…

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