Blogs & Podcasts

The Dentrix Pre-Visit Checklist

The Dentrix Pre-Visit Checklist

November 18, 2024

Last week, I kicked off the Dental Patient Journey series, where I laid the groundwork for our discussions about the entire patient experience—from the pre-visit preparations to the day of…

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Dental Patient Journey

The Dental Patient Journey: Building an Efficient and Engaging Experience

November 11, 2024

In dentistry, mastering the patient journey is essential for ensuring a smooth, positive experience for patients while maintaining an efficient and profitable practice. When I refer to the “dental patient…

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Mastering Dental Software eAssist podcast

Growing Your Dental Business – Unlocking Your Dream Practice: Embracing Innovation, Retaining Patients, & Mastering Dental Software

October 29, 2024

eAssist Podcast In this episode of the “Growing Your Dental Business” podcast, we’re joined by Dayna Johnson, a dental practice management expert and founder of Novonee. Dayna shares invaluable insights…

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how dental patient scheduling triggers automation

How Dental Patient Scheduling Triggers Automation: increasing efficiency and reducing no-shows

October 28, 2024

Welcome, friends! Let’s dive into something that can completely transform your dental practice – automated dental patient scheduling. Now, I know I’ve been on a roll talking about online tools…

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dental patient online booking

Mindset shift with dental patient online booking

October 21, 2024

Hey, friends! I’m Dayna Johnson, and welcome back to The High-Performing Dental Team podcast. Today, we’re diving into the wonderful world of electronic tools for your patients—specifically, dental online booking.…

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Interview Jeff Gladmick

Insights From a Dental Marketing Expert: Interview with Jeff Gladnick

October 14, 2024

Jeff Gladnick, Founder and CEO of Great Dental Websites There are seven dentists in Jeff’s family, but he never received “The Calling” – so he did computer engineering instead. He…

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Unused dental benefits

Boosting Year End Production: How to Maximize Unused Dental Benefits and Unscheduled Treatment

October 7, 2024

Now that we’ve entered October, it’s time to gear up and maximize your dental practice’s production by reaching out to patients with unused dental insurance benefits. October presents a golden…

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#127 Dentrix Fall Cleanup - Treatment plans

Dentrix Database Cleanup: Part Five Treatment Plans

September 30, 2024

Hey there! Welcome to the final episode of our fall cleanup series, where we’re tackling the often-daunting task of cleaning up old and outdated treatment plans in your Dentrix database.…

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#126 Canva Dentrix Database Cleanup - Insurance

Dentrix Fall Cleanup – Part 4 Insurance Database Management

September 23, 2024

Welcome back! Today, we’re diving into part four of my five-part series on Dentrix database cleanup: dental insurance management. If you’ve missed previous parts, don’t worry—episodes 122, 123, and 124…

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#125 Cheryl McKenna Passing on credit card fees to your patients

Don’t fall for this Get Rich Scheme! Passing on Credit Card fees to the Dental Patient

September 16, 2024

Cheryl McKenna with Merchant Advocate Cheryl McKenna works with dental practices to help them save on their merchant services fees WITHOUT changing processors. She will decode your merchant statement to…

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Pulling back the curtain on Dayna's dental career

Pulling back the curtain on Dayna’s dental career with insights from Kevin Henry

March 10, 2024

In this special 100th episode, Dayna takes a break from discussing dental systems and workflow to share personal stories and adventures with insights from Kevin Henry. They reminisce about meeting…

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The High Performing Dental Team

Three Tips for Collecting Dental Patient Health History

March 4, 2024

A couple weeks ago I interviewed Dr. Mitchell Gardiner and Ryan Donihue about protecting your doctors license in a lawsuit. Today, I wanted to expand on that topic and give…

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Preparing the patient for payment

Preparing the dental patient for payment on the day of service

February 26, 2024

In this episode, the Dayna discusses the process of preparing treatment estimates for dental patients. She emphasizes the importance of being proactive and accurate in estimating out-of-pocket expenses. Dayna also…

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