Blogs & Podcasts
The Dentrix Pre-Visit Checklist
Last week, I kicked off the Dental Patient Journey series, where I laid the groundwork for our discussions about the entire patient experience—from the pre-visit preparations to the day of…
Read MoreThe Dental Patient Journey: Building an Efficient and Engaging Experience
In dentistry, mastering the patient journey is essential for ensuring a smooth, positive experience for patients while maintaining an efficient and profitable practice. When I refer to the “dental patient…
Read MoreGrowing Your Dental Business – Unlocking Your Dream Practice: Embracing Innovation, Retaining Patients, & Mastering Dental Software
eAssist Podcast In this episode of the “Growing Your Dental Business” podcast, we’re joined by Dayna Johnson, a dental practice management expert and founder of Novonee. Dayna shares invaluable insights…
Read MoreHow Dental Patient Scheduling Triggers Automation: increasing efficiency and reducing no-shows
Welcome, friends! Let’s dive into something that can completely transform your dental practice – automated dental patient scheduling. Now, I know I’ve been on a roll talking about online tools…
Read MoreMindset shift with dental patient online booking
Hey, friends! I’m Dayna Johnson, and welcome back to The High-Performing Dental Team podcast. Today, we’re diving into the wonderful world of electronic tools for your patients—specifically, dental online booking.…
Read MoreInsights From a Dental Marketing Expert: Interview with Jeff Gladnick
Jeff Gladnick, Founder and CEO of Great Dental Websites There are seven dentists in Jeff’s family, but he never received “The Calling” – so he did computer engineering instead. He…
Read MoreBoosting Year End Production: How to Maximize Unused Dental Benefits and Unscheduled Treatment
Now that we’ve entered October, it’s time to gear up and maximize your dental practice’s production by reaching out to patients with unused dental insurance benefits. October presents a golden…
Read MoreDentrix Database Cleanup: Part Five Treatment Plans
Hey there! Welcome to the final episode of our fall cleanup series, where we’re tackling the often-daunting task of cleaning up old and outdated treatment plans in your Dentrix database.…
Read MoreDentrix Fall Cleanup – Part 4 Insurance Database Management
Welcome back! Today, we’re diving into part four of my five-part series on Dentrix database cleanup: dental insurance management. If you’ve missed previous parts, don’t worry—episodes 122, 123, and 124…
Read MoreDon’t fall for this Get Rich Scheme! Passing on Credit Card fees to the Dental Patient
Cheryl McKenna with Merchant Advocate Cheryl McKenna works with dental practices to help them save on their merchant services fees WITHOUT changing processors. She will decode your merchant statement to…
Read MorePulling back the curtain on Dayna’s dental career with insights from Kevin Henry
In this special 100th episode, Dayna takes a break from discussing dental systems and workflow to share personal stories and adventures with insights from Kevin Henry. They reminisce about meeting…
Read MoreThree Tips for Collecting Dental Patient Health History
A couple weeks ago I interviewed Dr. Mitchell Gardiner and Ryan Donihue about protecting your doctors license in a lawsuit. Today, I wanted to expand on that topic and give…
Read MorePreparing the dental patient for payment on the day of service
In this episode, the Dayna discusses the process of preparing treatment estimates for dental patients. She emphasizes the importance of being proactive and accurate in estimating out-of-pocket expenses. Dayna also…
Read MoreVideos