Blogs & Podcasts

Dr. Ankur Gupta

The Extraordinary New Patient Experience with Dr. Ankur Gupta

January 22, 2024

Dr. Gupta shares his experience of starting a dental practice from scratch and the importance of creating an extraordinary new patient experience. He emphasizes the need to exceed patient expectations…

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Updating Fees for the New Year

Updating Fees in Dentrix for the New Year

January 15, 2024

Today I discuss the process for updating your fees in your Dentrix software. I cover topics such as updating office fees, updating treatment plan fees, and strategies for fee increases.…

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Claire Dickinson - we can do hard things

We can do hard things with Claire Dickinson

January 8, 2024

To kick off 1st quarter of 2024, Claire and I discuss how dental teams can do hard things when they develop routines and have the discipline to act. We talk…

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Top Three Things Doctors Worried About 2024

Top Three Things Doctors are Worried About Heading into 2024

January 1, 2024

To kick off the new year, Kevin and I sit down and discuss the top worries for dental practices heading into 2024, including team retention, insurance challenges, and concerns about…

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End of Year Personal Podcast Playlist

Your personal end of year podcast playlist

December 18, 2023

In this podcast episode, Dayna provides a personal podcast playlist for different roles in a dental practice to listen to during the holiday break. She suggests episodes for financial coordinators,…

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Year End in Dentrix

How to close out Year End in Dentrix

December 11, 2023

Listen on Soundcloud . . . The High Performing Dental Team · #88 How to close out year end in Dentrix Listen on Apple Podcast . . . Transcribed by…

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Teresa Duncan dental insurance billing

Interview with Teresa Duncan on Dental Insurance Billing Mistakes

December 4, 2023

Teresa Duncan, MS Teresa is a speaker and writer with over 20 years’ experience in healthcare. Her areas of expertise include revenue protection using proven accounts receivable and insurance methods;…

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Out of network setup

Best Tips for Insurance Estimates in Dentrix when you are Out of Network

November 27, 2023

Listen on Apple podcasts . . . Listen on Soundcloud . . . The High Performing Dental Team · #86 Out of Network Estimates in Dentrix In this episode I…

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Fee Schedules vs. Allowed Amount

Fee Schedule Method vs. Allowed Amount Method in Dentrix

November 20, 2023

Listen on Apple podcasts . . . Listen on Soundcloud . . . The High Performing Dental Team · #85 Fee Schedules vs. Allowed Amounts in Dentrix When you are…

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Dentrix notes

Consistency is key with Dentrix notes and documentation

November 13, 2023

Listen on Apple Podcast . . . Listen on Soundcloud . . . The High Performing Dental Team · #84 Consistency is Key with Dentrix Notes and Documentation Consistency is…

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Dentrix Perio Chart Bleed All Button

March 10, 2025

Lately, I’ve had a lineup of amazing guests on the podcast, but today, it’s just you and me. I want to dive into a hot topic that’s been generating buzz—Dentrix…

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Interview with Janice Hurley: Three Strategies for Building Confidence in the Dental Workplace

March 3, 2025

Janice Hurley, dentistry’s image expert I am passionate about helping others see themselves in the best light. True self confidence is a wonderful gift you can give yourself if you…

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Navigating Medical Debt in Dentistry with Andy Cleveland

February 24, 2025

Andy Cleveland “The Collection Agency Ninja” Andy has been in the patient revenue cycle management space for over 25 years in multiple capacities. Medical debt in dentistry has long been…

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