Blogs & Podcasts
Reducing No-Shows & Cancellations in the Dental Practice with Carrie Webber
Listen on Apple Podcast: Listen on Soundcloud: The High Performing Dental Team · #94 Reducing No-Shows & Cancellations with Carrie Webber Summary In this episode, Dayna Johnson and her guest,…
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The Extraordinary New Patient Experience with Dr. Ankur Gupta
Dr. Gupta shares his experience of starting a dental practice from scratch and the importance of creating an extraordinary new patient experience. He emphasizes the need to exceed patient expectations…
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Updating Fees in Dentrix for the New Year
Today I discuss the process for updating your fees in your Dentrix software. I cover topics such as updating office fees, updating treatment plan fees, and strategies for fee increases.…
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We can do hard things with Claire Dickinson
To kick off 1st quarter of 2024, Claire and I discuss how dental teams can do hard things when they develop routines and have the discipline to act. We talk…
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Top Three Things Doctors are Worried About Heading into 2024
To kick off the new year, Kevin and I sit down and discuss the top worries for dental practices heading into 2024, including team retention, insurance challenges, and concerns about…
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Your personal end of year podcast playlist
In this podcast episode, Dayna provides a personal podcast playlist for different roles in a dental practice to listen to during the holiday break. She suggests episodes for financial coordinators,…
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How to close out Year End in Dentrix
Listen on Soundcloud . . . The High Performing Dental Team · #88 How to close out year end in Dentrix Listen on Apple Podcast . . . Transcribed by…
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Interview with Teresa Duncan on Dental Insurance Billing Mistakes
Teresa Duncan, MS Teresa is a speaker and writer with over 20 years’ experience in healthcare. Her areas of expertise include revenue protection using proven accounts receivable and insurance methods;…
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Best Tips for Insurance Estimates in Dentrix when you are Out of Network
Listen on Apple podcasts . . . Listen on Soundcloud . . . The High Performing Dental Team · #86 Out of Network Estimates in Dentrix In this episode I…
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Fee Schedule Method vs. Allowed Amount Method in Dentrix
Listen on Apple podcasts . . . Listen on Soundcloud . . . The High Performing Dental Team · #85 Fee Schedules vs. Allowed Amounts in Dentrix When you are…
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Which Insurance Setup Should You Use in Dentrix? Here’s My Take
Hi, I’m Dayna Johnson, your go-to Dentrix expert and dental workflow optimizer. If you’ve ever found yourself confused about how to set up insurance plans in Dentrix when you’re in…
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How to Outsmart a Dental Embezzler: Real Talk from the Front Lines
I recently had the opportunity to sit down with my good friend and longtime colleague, David Harris, on an episode of The High Performing Dental Team podcast. David is a…
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Why Dentrix Imaging Center Is a Game-Changer for Digital Dental Imaging and Patient Access
If you’ve been following my podcast since March 2025, you’ve probably heard me talk about the groundbreaking collaboration between FDI and Henry Schein on the Integrated Health Records Project. This…
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