Blogs & Podcasts

Accounts Receivable is a Team Sport

Accounts Receivable is a Team Sport in Every Dental Practice

February 19, 2024

Summary In this solo episode, Dayna discusses how accounts receivable and collections is a team sport in every dental practice. She highlights the negative impact of overdue balances and emphasizes…

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Dr. Amy Copeland

Team Building & Development with Dr. Amy Copeland

February 12, 2024

In this conversation, Dr. Amy Copeland from Copeland Family Dental discusses the importance of team building and development in a dental practice. She shares how she started implementing team building…

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Dental malpractice lawsuit with Dr. Mitchell Gardiner

Protect your doctor in a dental malpractice lawsuit with Dr. Mitchell Gardiner

February 5, 2024

Summary In this conversation, dental practice management expert Dayna Johnson discusses the importance of documentation in dental malpractice lawsuit cases with Dr. Mitchell Gardiner and attorney Ryan Donihue. They emphasize…

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Carrie Webber reducing no shows and cancellations

Reducing No-Shows & Cancellations in the Dental Practice with Carrie Webber

January 29, 2024

Listen on Apple Podcast: Listen on Soundcloud: The High Performing Dental Team · #94 Reducing No-Shows & Cancellations with Carrie Webber Summary In this episode, Dayna Johnson and her guest,…

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Dr. Ankur Gupta

The Extraordinary New Patient Experience with Dr. Ankur Gupta

January 22, 2024

Dr. Gupta shares his experience of starting a dental practice from scratch and the importance of creating an extraordinary new patient experience. He emphasizes the need to exceed patient expectations…

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Updating Fees for the New Year

Updating Fees in Dentrix for the New Year

January 15, 2024

Today I discuss the process for updating your fees in your Dentrix software. I cover topics such as updating office fees, updating treatment plan fees, and strategies for fee increases.…

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Claire Dickinson - we can do hard things

We can do hard things with Claire Dickinson

January 8, 2024

To kick off 1st quarter of 2024, Claire and I discuss how dental teams can do hard things when they develop routines and have the discipline to act. We talk…

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Top Three Things Doctors Worried About 2024

Top Three Things Doctors are Worried About Heading into 2024

January 1, 2024

To kick off the new year, Kevin and I sit down and discuss the top worries for dental practices heading into 2024, including team retention, insurance challenges, and concerns about…

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End of Year Personal Podcast Playlist

Your personal end of year podcast playlist

December 18, 2023

In this podcast episode, Dayna provides a personal podcast playlist for different roles in a dental practice to listen to during the holiday break. She suggests episodes for financial coordinators,…

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Year End in Dentrix

How to close out Year End in Dentrix

December 11, 2023

Listen on Soundcloud . . . The High Performing Dental Team · #88 How to close out year end in Dentrix Listen on Apple Podcast . . . Transcribed by…

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Dental team

The Morning Huddle is a Critical Piece of the Day

January 2, 2017

You walk into the office in the morning, say “good morning” to all your co-workers and put your lunch in the fridge. The hygienists are busy reviewing their charts for…

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Assess the situation before you go chartless

December 12, 2016

Did your office make a New Year’s resolution that this year is the year you would go “Chartless”?  Is this the year you are going to transition from your paper…

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