Blogs & Podcasts
Three Tips for Collecting Dental Patient Health History
A couple weeks ago I interviewed Dr. Mitchell Gardiner and Ryan Donihue about protecting your doctors license in a lawsuit. Today, I wanted to expand on that topic and give…
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Preparing the dental patient for payment on the day of service
In this episode, the Dayna discusses the process of preparing treatment estimates for dental patients. She emphasizes the importance of being proactive and accurate in estimating out-of-pocket expenses. Dayna also…
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Accounts Receivable is a Team Sport in Every Dental Practice
Summary In this solo episode, Dayna discusses how accounts receivable and collections is a team sport in every dental practice. She highlights the negative impact of overdue balances and emphasizes…
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Team Building & Development with Dr. Amy Copeland
In this conversation, Dr. Amy Copeland from Copeland Family Dental discusses the importance of team building and development in a dental practice. She shares how she started implementing team building…
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Protect your doctor in a dental malpractice lawsuit with Dr. Mitchell Gardiner
Summary In this conversation, dental practice management expert Dayna Johnson discusses the importance of documentation in dental malpractice lawsuit cases with Dr. Mitchell Gardiner and attorney Ryan Donihue. They emphasize…
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Reducing No-Shows & Cancellations in the Dental Practice with Carrie Webber
Listen on Apple Podcast: Listen on Soundcloud: The High Performing Dental Team · #94 Reducing No-Shows & Cancellations with Carrie Webber Summary In this episode, Dayna Johnson and her guest,…
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The Extraordinary New Patient Experience with Dr. Ankur Gupta
Dr. Gupta shares his experience of starting a dental practice from scratch and the importance of creating an extraordinary new patient experience. He emphasizes the need to exceed patient expectations…
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Updating Fees in Dentrix for the New Year
Today I discuss the process for updating your fees in your Dentrix software. I cover topics such as updating office fees, updating treatment plan fees, and strategies for fee increases.…
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We can do hard things with Claire Dickinson
To kick off 1st quarter of 2024, Claire and I discuss how dental teams can do hard things when they develop routines and have the discipline to act. We talk…
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Top Three Things Doctors are Worried About Heading into 2024
To kick off the new year, Kevin and I sit down and discuss the top worries for dental practices heading into 2024, including team retention, insurance challenges, and concerns about…
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Annual Planning with Claire Dickinson: How to Build a Vision, Not Just a Budget
Claire Dickinson, Operations & Professional Relationships Director Claire has over 22 years of experience in dentistry and a bachelors degree in Business Management and a masters in Organizational Management and…
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Creating a Centralized Prescription Database in Dentrix: A Must-Have for Modern Dental Practices
As dental professionals, we know how crucial it is to have the full picture when treating our patients. That’s why I want to share something that can dramatically improve your…
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Eliminating the Frustration with Passwords: Simplify Dental Practice Security
Tanner Applegate, There are two things in this world that I am passionate about. They are constant personal growth and efficiencies through technology. Eliminating the Frustration with Passwords Eliminating the…
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