Blogs & Podcasts

adding goals into Dentrix

Numbers Tell a Story . . .

March 6, 2017

Numbers tell a story. The numbers help you reinvent systems, protocols, and campaigns. I was recently working with a dental practice that has three front office team members. They each…

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Novonee

Be prepared for anything

February 27, 2017

Re-printed from The Progressive Dentist November issue by Dayna Johnson If your patient had a medical emergency and your team had to call 911, how long would it take you…

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Novonee

The Dental Industry is at a Crossroads with the ICD-10 Update

February 20, 2017

The dental practice is at a crossroad with the new ICD-10 transition. Many of my clients either don’t know what to do with it or why they should even care.…

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Novonee

The Miracle Technology Works at all

February 6, 2017

During my 24 years in dentistry I have experienced being the trainee and the trainer when it comes to implementing new technology in the dental practice.  People that know me…

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Novonee

The 3 Most Common Battle’s between the Front Office and the Back Office

January 30, 2017

The Battle of the Appointment Book Scheduling is a chess game, it takes skill and planning to make just the right moves so that at the end of the day…

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Novonee

Automate your tasks and improve profitability

January 23, 2017

Someone asked me the other day what I believe is a key ingredient to increasing productivity in the dental office. There are so many, but the one that I’ve been…

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Novonee

3 Key Elements to Managing Your Patients Treatment Plan

January 16, 2017

If you have read one of my recent articles you understand that treatment planning and case presentation play a huge roll in your efforts to collect money at the time…

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Novonee

Keep Your Schedule Full Like a Pro

January 9, 2017

Keeping Your Hygiene Room Booked and Productive OK hygiene coordinator, I’m sorry to have tell you this, but your office is in a terrible pickle.  There is a hole in…

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Novonee

Increase the Cash Flow

January 2, 2017

In a recent article I talked about how your “core systems” need to be in check before you decide to take the plunge into the chartless waters.  Some of you…

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Dental team

The Morning Huddle is a Critical Piece of the Day

January 2, 2017

You walk into the office in the morning, say “good morning” to all your co-workers and put your lunch in the fridge. The hygienists are busy reviewing their charts for…

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Dentrix Perio Chart Bleed All Button

March 10, 2025

Lately, I’ve had a lineup of amazing guests on the podcast, but today, it’s just you and me. I want to dive into a hot topic that’s been generating buzz—Dentrix…

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Interview with Janice Hurley: Three Strategies for Building Confidence in the Dental Workplace

March 3, 2025

Janice Hurley, dentistry’s image expert I am passionate about helping others see themselves in the best light. True self confidence is a wonderful gift you can give yourself if you…

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Navigating Medical Debt in Dentistry with Andy Cleveland

February 24, 2025

Andy Cleveland “The Collection Agency Ninja” Andy has been in the patient revenue cycle management space for over 25 years in multiple capacities. Medical debt in dentistry has long been…

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