Blogs & Podcasts
Taking Care of Your New Patients in a Digital World
Back in the day when I was working in a practice, when a new patient called to schedule a new patient visit, we would immediately send out a welcome packet…
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If it wasn’t treatment planned today, update the fees
With today’s ever changing dental insurance industry, employers are moving benefits from one company to another as often as we change our . . . . well you know. It’s…
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The Benefits of Fee Schedules is worth the time spent
Using Dentrix’s Fee Schedules takes a little bit of management but produces huge benefits! I am amazed at how many offices don’t know this Dentrix feature exists for setting up…
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Numbers Tell a Story . . .
Numbers tell a story. The numbers help you reinvent systems, protocols, and campaigns. I was recently working with a dental practice that has three front office team members. They each…
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Be prepared for anything
Re-printed from The Progressive Dentist November issue by Dayna Johnson If your patient had a medical emergency and your team had to call 911, how long would it take you…
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The Dental Industry is at a Crossroads with the ICD-10 Update
The dental practice is at a crossroad with the new ICD-10 transition. Many of my clients either don’t know what to do with it or why they should even care.…
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The Miracle Technology Works at all
During my 24 years in dentistry I have experienced being the trainee and the trainer when it comes to implementing new technology in the dental practice. People that know me…
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The 3 Most Common Battle’s between the Front Office and the Back Office
The Battle of the Appointment Book Scheduling is a chess game, it takes skill and planning to make just the right moves so that at the end of the day…
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Automate your tasks and improve profitability
Someone asked me the other day what I believe is a key ingredient to increasing productivity in the dental office. There are so many, but the one that I’ve been…
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3 Key Elements to Managing Your Patients Treatment Plan
If you have read one of my recent articles you understand that treatment planning and case presentation play a huge roll in your efforts to collect money at the time…
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Communicate better about periodontal disease Interview with Katrina Sanders, RDH
Katrina Sanders, RDH, AKA The Dental WINEgenist As a dental professional with a drive and passion for the advancement of preventive care within the community, Katrina Sanders, RDH, BSDH, M.Ed.,…
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Deep Dive into the Dentrix Unscheduled List
In my years working in dental practices, I’ve come to appreciate the Dentrix unscheduled list as a crucial tool for maintaining a full and productive schedule. It’s not just a…
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Four Dentrix Reports for Keeping Your Dental Hygiene Schedule Full
In the upcoming summer months, maintaining a full hygiene schedule can be challenging for dental practices. As a previous dental practice manager, I’ve found that a proactive approach is key…
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