Blogs & Podcasts
The Team Brings the Mission Statement to Life
When I was asked to be a speaker at the South African Dental Association this year it was very exciting and very scary at the same time. What would I…
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How Secure is your Passwords and Security . . .
It’s interesting to me that we get so frustrated with having to set up unique passwords … and heaven forbid that we would even have to change them regularly in…
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The Top 10 Features You are not Using in Dentrix
I recently did a webinar with my good friend, Laura Hatch, from Front Office Rocks. This is our inaugural webinar and hope you enjoy the content. We are hoping to…
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Get a Handle on your Lab Cases
I just have to giggle sometimes at the creative ways dental teams find to track and manage things in the practice. Take the lab cases, for example. I have seen…
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5 Key Factors in Protecting Your Doctor’s License
Of course, you all know my specialty is working with dental teams and optimizing your Dentrix software. Being a trusted partner in your dental practice involves helping optimize your Dentrix…
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Improve Profitability with the Right Payment Card Solution
Let’s face it, to provide the level of service your patients demand, you simply have to accept cards as payment for services. To do so efficiently, you have to process…
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The Versatility of the Questionnaire Module
In 2009, my office was paperless before we were chartless. Go figure! The only thing we were using the paper chart for was holding film X-rays because my doctor could…
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What is the ROI on your referral sources?
Do you know who your top referrals are? Are your marketing dollars bringing a satisfactory ROI? When you are running a small business, it is important to track your key…
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Oral Cancer Awareness month bring awareness to our clinical note templates
Oral Cancer Awareness month is a time to bring awareness to the importance of oral cancer screening and how you could save a patient’s life by taking the time to…
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Get the Payment Plan out of your head and into the Computer
You might say you don’t take payment plans in the office and your financial office policy states that the patient portion is due at the time of service … but…
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Mastering the Four Accounting Tasks Every Day
Today, I want to dive into something that can significantly streamline your dental practice—specifically, the four accounting tasks you should be doing every single day. Trust me, keeping on top…
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Day of the Visit Check in and Check Out.
Over the past couple of weeks, I have been talking about the pre-visit checklist and how important it is to be overly prepared for your patient’s arrival. The one thing…
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The Dentrix Pre-Visit Checklist
Last week, I kicked off the Dental Patient Journey series, where I laid the groundwork for our discussions about the entire patient experience—from the pre-visit preparations to the day of…
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