Blogs & Podcasts
How company core values shape the success of an organization with Dalton Handy
Dalton Handy, VP of Marketing for GoTu, discusses the rebranding of the company and the reasons behind the name change. He emphasizes the importance of company values and how they…
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Pulling back the curtain on Dayna’s dental career with insights from Kevin Henry
In this special 100th episode, Dayna takes a break from discussing dental systems and workflow to share personal stories and adventures with insights from Kevin Henry. They reminisce about meeting…
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Three Tips for Collecting Dental Patient Health History
A couple weeks ago I interviewed Dr. Mitchell Gardiner and Ryan Donihue about protecting your doctors license in a lawsuit. Today, I wanted to expand on that topic and give…
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Preparing the dental patient for payment on the day of service
In this episode, the Dayna discusses the process of preparing treatment estimates for dental patients. She emphasizes the importance of being proactive and accurate in estimating out-of-pocket expenses. Dayna also…
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Accounts Receivable is a Team Sport in Every Dental Practice
Summary In this solo episode, Dayna discusses how accounts receivable and collections is a team sport in every dental practice. She highlights the negative impact of overdue balances and emphasizes…
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Team Building & Development with Dr. Amy Copeland
In this conversation, Dr. Amy Copeland from Copeland Family Dental discusses the importance of team building and development in a dental practice. She shares how she started implementing team building…
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Protect your doctor in a dental malpractice lawsuit with Dr. Mitchell Gardiner
Summary In this conversation, dental practice management expert Dayna Johnson discusses the importance of documentation in dental malpractice lawsuit cases with Dr. Mitchell Gardiner and attorney Ryan Donihue. They emphasize…
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Reducing No-Shows & Cancellations in the Dental Practice with Carrie Webber
Listen on Apple Podcast: Listen on Soundcloud: The High Performing Dental Team · #94 Reducing No-Shows & Cancellations with Carrie Webber Summary In this episode, Dayna Johnson and her guest,…
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The Extraordinary New Patient Experience with Dr. Ankur Gupta
Dr. Gupta shares his experience of starting a dental practice from scratch and the importance of creating an extraordinary new patient experience. He emphasizes the need to exceed patient expectations…
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Updating Fees in Dentrix for the New Year
Today I discuss the process for updating your fees in your Dentrix software. I cover topics such as updating office fees, updating treatment plan fees, and strategies for fee increases.…
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Shift it to Solve it with Melinda Heryford
For nearly 30 years, I’ve witnessed the constant challenges faced by dental practices. While technology and techniques have evolved, the core issues—profitability, efficiency, and patient satisfaction—remain the same.During a recent…
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Why the Dentrix Day Sheet Is So Important ?
When it comes to managing your dental practice, accuracy and consistency are non-negotiable. One of the most critical tools to ensure financial accuracy is the Dentrix Day Sheet. Yet, many…
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Dentrix reporting with Ashley Bond & Dayna Johnson
Dayna Johnson and Ashley Bond recently came together to discuss a topic that every dental practice needs to hear: the four critical accounting tasks that should be performed daily. It’s…
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