Blogs & Podcasts

Novonee

Improve Profitability with the Right Payment Card Solution

July 4, 2018

Let’s face it, to provide the level of service your patients demand, you simply have to accept cards as payment for services. To do so efficiently, you have to process…

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Novonee

The Versatility of the Questionnaire Module

June 25, 2018

In 2009, my office was paperless before we were chartless. Go figure! The only thing we were using the paper chart for was holding film X-rays because my doctor could…

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Novonee

What is the ROI on your referral sources?

May 11, 2018

Do you know who your top referrals are? Are your marketing dollars bringing a satisfactory ROI? When you are running a small business, it is important to track your key…

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Dental Benefits

Oral Cancer Awareness month bring awareness to our clinical note templates

May 1, 2018

Oral Cancer Awareness month is a time to bring awareness to the importance of oral cancer screening and how you could save a patient’s life by taking the time to…

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Novonee

Get the Payment Plan out of your head and into the Computer

March 19, 2018

You might say you don’t take payment plans in the office and your financial office policy states that the patient portion is due at the time of service … but…

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Novonee

Let’s Get Back to the Basics

January 31, 2018

Sometimes when you have been using a system for a very long time or you walk into a practice you did not start at from the very beginning, you need…

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Novonee

Goodbye 2017 Hello 2018

December 31, 2017

Goodbye 2017 and Hello 2018! That was the headline of a big poster board we had at our home during the New Year’s Eve party we hosted last weekend. On…

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Novonee

Planning for 2018

November 30, 2017

It’s hard to start thinking about 2018 when you are still trying to fill openings in your December schedule and get patients in before their benefits expire on the last…

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Novonee

Is Clutter Clogging up your Systems?

November 1, 2017

While I was working out in my yard a couple of weeks ago, I found myself thinking that this is a lot like keeping the systems clean in your dental…

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Novonee

Fourth Quarter Tips and Reminders

October 15, 2017

We are coming into the fourth quarter of 2017 and there is a lot to think about this time of year. My goal has always been to be proactive with…

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Dentrix Perio Chart Bleed All Button

March 10, 2025

Lately, I’ve had a lineup of amazing guests on the podcast, but today, it’s just you and me. I want to dive into a hot topic that’s been generating buzz—Dentrix…

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Interview with Janice Hurley: Three Strategies for Building Confidence in the Dental Workplace

March 3, 2025

Janice Hurley, dentistry’s image expert I am passionate about helping others see themselves in the best light. True self confidence is a wonderful gift you can give yourself if you…

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Navigating Medical Debt in Dentistry with Andy Cleveland

February 24, 2025

Andy Cleveland “The Collection Agency Ninja” Andy has been in the patient revenue cycle management space for over 25 years in multiple capacities. Medical debt in dentistry has long been…

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