Archive for 2017
KISS your Recare System
I use the KISS (Keep It Simple Stupid) method both in my personal life and in my business life. It just makes life better. I believe when you keep your…
Read MoreTaking Care of Your New Patients in a Digital World
Back in the day when I was working in a practice, when a new patient called to schedule a new patient visit, we would immediately send out a welcome packet…
Read MoreIf it wasn’t treatment planned today, update the fees
With today’s ever changing dental insurance industry, employers are moving benefits from one company to another as often as we change our . . . . well you know. It’s…
Read MoreThe Benefits of Fee Schedules is worth the time spent
Using Dentrix’s Fee Schedules takes a little bit of management but produces huge benefits! I am amazed at how many offices don’t know this Dentrix feature exists for setting up…
Read MoreNumbers Tell a Story . . .
Numbers tell a story. The numbers help you reinvent systems, protocols, and campaigns. I was recently working with a dental practice that has three front office team members. They each…
Read MoreBe prepared for anything
Re-printed from The Progressive Dentist November issue by Dayna Johnson If your patient had a medical emergency and your team had to call 911, how long would it take you…
Read MoreThe Dental Industry is at a Crossroads with the ICD-10 Update
The dental practice is at a crossroad with the new ICD-10 transition. Many of my clients either don’t know what to do with it or why they should even care.…
Read MoreThe Miracle Technology Works at all
During my 24 years in dentistry I have experienced being the trainee and the trainer when it comes to implementing new technology in the dental practice. People that know me…
Read MoreThe 3 Most Common Battle’s between the Front Office and the Back Office
The Battle of the Appointment Book Scheduling is a chess game, it takes skill and planning to make just the right moves so that at the end of the day…
Read MoreAutomate your tasks and improve profitability
Someone asked me the other day what I believe is a key ingredient to increasing productivity in the dental office. There are so many, but the one that I’ve been…
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