Your Guide to Managing Accounts Receivable



I am amazed how often the doctor does not know what the accounts receivable is for his practice and when he asks the office manager, she doesn’t even know what report to look at. Would you like to define new protocols in your practice that will increase your cash flow, prepare patients for payment at the time of service and put you in the driver seat with insurance companies? This course will help you not only understand what it takes to be in control of your money and develop protocols for your own office.

​In this course you will learn best practices for managing your accounts receivable in Dentrix, what reports to run and verbal skills when talking with patients. You will also have some sample outlines for patient follow up and sample letters to help protect your practice.​

In todays topic we will cover:

  • The Dentrix reports to understanding your true accounts receivable

  • Where to make follow up notes and write collection letters when needed

  • Protocol for sending an account to collections

This course is designed for Dentrix users and is approved for 1 AGD CE credit