Archive for November 2024
Day of the Visit Check in and Check Out.
Over the past couple of weeks, I have been talking about the pre-visit checklist and how important it is to be overly prepared for your patient’s arrival. The one thing…
Read MoreThe Dentrix Pre-Visit Checklist
Last week, I kicked off the Dental Patient Journey series, where I laid the groundwork for our discussions about the entire patient experience—from the pre-visit preparations to the day of…
Read MoreThe Dental Patient Journey: Building an Efficient and Engaging Experience
In dentistry, mastering the patient journey is essential for ensuring a smooth, positive experience for patients while maintaining an efficient and profitable practice. When I refer to the “dental patient…
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