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Archive for February 2024

Preparing the dental patient for payment on the day of service

By Novonee | February 26, 2024
Preparing the patient for payment

In this episode, the Dayna discusses the process of preparing treatment estimates for dental patients. She emphasizes the importance of being proactive and accurate in estimating out-of-pocket expenses. Dayna also…

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Accounts Receivable is a Team Sport in Every Dental Practice

By Novonee | February 19, 2024
Accounts Receivable is a Team Sport

Summary In this solo episode, Dayna discusses how accounts receivable and collections is a team sport in every dental practice. She highlights the negative impact of overdue balances and emphasizes…

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Team Building & Development with Dr. Amy Copeland

By Novonee | February 12, 2024
Dr. Amy Copeland

In this conversation, Dr. Amy Copeland from Copeland Family Dental discusses the importance of team building and development in a dental practice. She shares how she started implementing team building…

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Protect your doctor in a dental malpractice lawsuit with Dr. Mitchell Gardiner

By Novonee | February 5, 2024
Dental malpractice lawsuit with Dr. Mitchell Gardiner

Summary In this conversation, dental practice management expert Dayna Johnson discusses the importance of documentation in dental malpractice lawsuit cases with Dr. Mitchell Gardiner and attorney Ryan Donihue. They emphasize…

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