Judel Lew

  • Judel Lew posted an update 11 months, 1 week ago

    We’re on Dentrix 6.1.
    I know there is a G6.2 Update and a G7 update.
    Your recommendations. Should we upgrade Fl directly to G7, is it relatively big free, or install G6.2 and wait for G7 to mature.
    Thanks

  • Judel Lew posted an update 11 months, 1 week ago

    We are trying to find a place in Dentrix to input emergency contact information for our patients ( name/tel/email).
    We tried the “notes” field but we have conflicting data in it already.
    Suggestions please.

  • I am revisiting the missed appointment question.
    The missed spot report doesn’t seem to list the number and date of appointments missed.
    Am I missing something?

  • Judel Lew replied to the topic Patient Status in the forum Reports 2 years, 6 months ago

    I have patients that we marked as inactive too soon. We are trying to reclaim them-reactivation.
    No my report shows inactive patients in total. The real inactive , and the improperly labeled inactive. How can I tag the group we are working on for reactivation.
    I was thinking about using an infrequently used filed, i.e. “Other ID” as my flag.…[Read more]

  • Judel Lew started the topic Patient Status in the forum Reports 2 years, 6 months ago

    Is there a report that lists all patients and their “Dentrix@ status?
    Active, inactive, archived,non-patient.

  • Judel Lew replied to the topic Efrain and ERA in the forum Insurance 2 years, 9 months ago

    It should be EFT.

  • Judel Lew started the topic Efrain and ERA in the forum Insurance 2 years, 9 months ago

    MetLife is starting to change the landscape with electronic fund transfers and electronic remittance advise. How do we deal with these in Dentrix, especially the ERA.
    Is Dentrix ERA compatible?
    Your reply is appreciated.

  • I’m totally confused now with the Dentrix card reader options, and the forthcoming versions of PowePay.
    What is not stated clearly is the potential liabilities regarding fraud in relation to the card reader options (M130 vs iPP320)
    What is the future of PowePay? How many versions are expected?
    Clarification would be helpful.

  • Dentrix has its internal system of tracking missed appointments, and it displays the number in the Family File screen.
    Is this number accessible through any reports?
    We used to create a missed appointment “procedure” and could see the number in our reports, If a value was assigned to these, one could also measure lost income. Also, patients can…[Read more]

  • Judel Lew replied to the topic Credit Cards on file in the forum Security 3 years ago

    I believe some credit card processing companies have what some call a “vault” that allows you to store cc information for non recurrent transactions.
    You can not access it through Dentrix or PowerPay directly. You can through the processor’s web site.