@judellewdentalgroup-comNot recently active
We’re on Dentrix 6.1.
I know there is a G6.2 Update and a G7 update.
Your recommendations. Should we upgrade Fl directly to G7, is it relatively big free, or install G6.2 and wait for G7 to mature.
We are trying to find a place in Dentrix to input emergency contact information for our patients ( name/tel/email).
We tried the “notes” field but we have conflicting data in it already.
I have patients that we marked as inactive too soon. We are trying to reclaim them-reactivation.
No my report shows inactive patients in total. The real inactive , and the improperly labeled inactive. How can I tag the group we are working on for reactivation.
I was thinking about using an infrequently used filed, i.e. “Other ID” as my flag.…[Read more]
MetLife is starting to change the landscape with electronic fund transfers and electronic remittance advise. How do we deal with these in Dentrix, especially the ERA.
Is Dentrix ERA compatible?
Your reply is appreciated.
I’m totally confused now with the Dentrix card reader options, and the forthcoming versions of PowePay.
What is not stated clearly is the potential liabilities regarding fraud in relation to the card reader options (M130 vs iPP320)
What is the future of PowePay? How many versions are expected?
Clarification would be helpful.
Dentrix has its internal system of tracking missed appointments, and it displays the number in the Family File screen.
Is this number accessible through any reports?
We used to create a missed appointment “procedure” and could see the number in our reports, If a value was assigned to these, one could also measure lost income. Also, patients can…[Read more]
I believe some credit card processing companies have what some call a “vault” that allows you to store cc information for non recurrent transactions.
You can not access it through Dentrix or PowerPay directly. You can through the processor’s web site.