Blogs & Podcasts

Scheduling

Deep Dive into the Dentrix Unscheduled List

April 15, 2024

In my years working in dental practices, I’ve come to appreciate the Dentrix unscheduled list as a crucial tool for maintaining a full and productive schedule. It’s not just a…

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Four Dentrix Reports for Keeping Your Dental Hygiene Schedule Full

Four Dentrix Reports for Keeping Your Dental Hygiene Schedule Full

April 8, 2024

In the upcoming summer months, maintaining a full hygiene schedule can be challenging for dental practices. As a previous dental practice manager, I’ve found that a proactive approach is key…

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Kickoff to 2nd qtr Interview with Claire - Hygiene

Kickoff to 2nd Quarter – Maximizing Dental Hygiene Productivity and Profitability

April 1, 2024

To kick off 3rd quarter, I recently had an engaging conversation with my friend Claire Dickinson about maximizing the efficiency and profitability of the dental hygiene department, especially during the…

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Top Three Strategies for Successful Dental Billing with Ashley Bond

Top Three Strategies for Successful Dental Billing with Ashley Bond

March 25, 2024

Today, we sit down with Ashley Bond, the Vice President of Dental Billing Operations for Wisdom, to delve into the realm of successful billing practices and working with virtual assistants.…

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Company Core Values with Dalton Handy

How company core values shape the success of an organization with Dalton Handy

March 18, 2024

Dalton Handy, VP of Marketing for GoTu, discusses the rebranding of the company and the reasons behind the name change. He emphasizes the importance of company values and how they…

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Pulling back the curtain on Dayna's dental career

Pulling back the curtain on Dayna’s dental career with insights from Kevin Henry

March 10, 2024

In this special 100th episode, Dayna takes a break from discussing dental systems and workflow to share personal stories and adventures with insights from Kevin Henry. They reminisce about meeting…

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The High Performing Dental Team

Three Tips for Collecting Dental Patient Health History

March 4, 2024

A couple weeks ago I interviewed Dr. Mitchell Gardiner and Ryan Donihue about protecting your doctors license in a lawsuit. Today, I wanted to expand on that topic and give…

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Preparing the patient for payment

Preparing the dental patient for payment on the day of service

February 26, 2024

In this episode, the Dayna discusses the process of preparing treatment estimates for dental patients. She emphasizes the importance of being proactive and accurate in estimating out-of-pocket expenses. Dayna also…

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Accounts Receivable is a Team Sport

Accounts Receivable is a Team Sport in Every Dental Practice

February 19, 2024

Summary In this solo episode, Dayna discusses how accounts receivable and collections is a team sport in every dental practice. She highlights the negative impact of overdue balances and emphasizes…

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Dr. Amy Copeland

Team Building & Development with Dr. Amy Copeland

February 12, 2024

In this conversation, Dr. Amy Copeland from Copeland Family Dental discusses the importance of team building and development in a dental practice. She shares how she started implementing team building…

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Novonee

Setting up the Dentrix Month End Task Scheduler

June 10, 2019

Do you have questions about the new Dentrix Month End Task Scheduler? Our short video might help. The Month End Update was replaced with the Month End Task Scheduler in…

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Novonee

Top Three Reports for Weekly Schedule Management

May 30, 2019

We teach our patients to be preventive with their oral health so they don’t end up in an emergency situation with a toothache or broken tooth … but are you…

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Novonee

Lack of cash flow means someone isn’t getting paid

April 28, 2019

I had the pleasure of speaking at the Star of the North dental meeting this year and one of the courses I taught is titled, “Numbers Tell a Story .…

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