Blogs & Podcasts
Top Three Strategies for Successful Dental Billing with Ashley Bond
Today, we sit down with Ashley Bond, the Vice President of Dental Billing Operations for Wisdom, to delve into the realm of successful billing practices and working with virtual assistants.…
Read MoreHow company core values shape the success of an organization with Dalton Handy
Dalton Handy, VP of Marketing for GoTu, discusses the rebranding of the company and the reasons behind the name change. He emphasizes the importance of company values and how they…
Read MorePulling back the curtain on Dayna’s dental career with insights from Kevin Henry
In this special 100th episode, Dayna takes a break from discussing dental systems and workflow to share personal stories and adventures with insights from Kevin Henry. They reminisce about meeting…
Read MoreThree Tips for Collecting Dental Patient Health History
A couple weeks ago I interviewed Dr. Mitchell Gardiner and Ryan Donihue about protecting your doctors license in a lawsuit. Today, I wanted to expand on that topic and give…
Read MorePreparing the dental patient for payment on the day of service
In this episode, the Dayna discusses the process of preparing treatment estimates for dental patients. She emphasizes the importance of being proactive and accurate in estimating out-of-pocket expenses. Dayna also…
Read MoreAccounts Receivable is a Team Sport in Every Dental Practice
Summary In this solo episode, Dayna discusses how accounts receivable and collections is a team sport in every dental practice. She highlights the negative impact of overdue balances and emphasizes…
Read MoreTeam Building & Development with Dr. Amy Copeland
In this conversation, Dr. Amy Copeland from Copeland Family Dental discusses the importance of team building and development in a dental practice. She shares how she started implementing team building…
Read MoreProtect your doctor in a dental malpractice lawsuit with Dr. Mitchell Gardiner
Summary In this conversation, dental practice management expert Dayna Johnson discusses the importance of documentation in dental malpractice lawsuit cases with Dr. Mitchell Gardiner and attorney Ryan Donihue. They emphasize…
Read MoreReducing No-Shows & Cancellations in the Dental Practice with Carrie Webber
Listen on Apple Podcast: Listen on Soundcloud: The High Performing Dental Team · #94 Reducing No-Shows & Cancellations with Carrie Webber Summary In this episode, Dayna Johnson and her guest,…
Read MoreThe Extraordinary New Patient Experience with Dr. Ankur Gupta
Dr. Gupta shares his experience of starting a dental practice from scratch and the importance of creating an extraordinary new patient experience. He emphasizes the need to exceed patient expectations…
Read MoreOn-Boarding New Team Members With no Dentrix Experience
The talk of town has been finding, hiring, and keeping dental team members for all positions in the practice. In fact, my husband (Kevin Henry) has built a presentation on…
Read MoreTop 5 Ways in Dentrix to Eliminate Confusion and Save Your Team Time
Think about what is important when you are training a new puppy or learning a new sport or even raising a child. Besides having a lot of patience, what is…
Read MoreWeeding the Garden . . . your Dentrix ledgers need some spring cleaning
I seem to be saying these words a lot lately so, whenever I find myself repeating topics over and over to different offices, I know it’s time for a blog…
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