How the new Regulation F will affect your dental practice

Andy Cleveland
Andy Cleveland

Andy Cleveland, “The Dental Accounts Receivable Ninja” has been in the Revenue cycle space for almost 20 years and has served a variety of capacities. He started working with dental practices on the collections floor motivating difficult patients to pay on everything from hygiene visits to full mouth restorations. Learning the business from the ground up he developed a proficiency in recovering lost revenues and rose to the top of his field.

Andy is here to shed some light on the new legislation that recently became a final rule on November 30, 2021 and why it is important to your dental practice. The “Regulation F” is the newly revised debt collection rule that applies to the collection agency and will need to be followed when you are sending an account to collections. Your Dentrix software is still the place to make follow up notes and track the patient’s payment history, however this rule gives guidance on communication with all the new technology. Make sure your collection agency is following these new rules.

Listen to our podcast to hear the highlights and reach out to Andy if you have questions or want to learn more about his services. You can email Andy directly with questions or comments.

Download the guideline resource from the Consumer Financial Protection Bureau HERE