I have several clients who out-source their claims filing and followup. One of the challenges they are having is with their internal filing of the scanned EOB’s into the document center. Some are doing an initial scan of all of them and transmitting to their virtual assistant and then rescanning them (individual) to go into the patients individual record in the document center in Dentrix. Seems like there should be an easier way. Looking forward to tips and direction, thanks!
I would ask them if they are using the Send to Dentrix Document Center feature so they can eliminate the scanning. This is in the printer drivers so it should show up if you print a document. It does a virtual print so they can avoid scanning.