Our office is new to dealing with 3rd party insurance companies.
Dr. Caldwell is now a provider for Maverest and Careington.
My question…. I have a lot of patients that call asking if we accept their insurance. If Dr. Caldwell has signed up directly with a company I know the answer but there are a lot of insurances that we are not providers for that utilize one of the 3rd party insurances to process their claims.
How can I find out for our patients if we are for sure a provider or not?
Patients would rather hear from us that we are providers but I am stuck on how I can find out.
Do we just call their dental insurance to get our answer or do we need to call the
3rd party companies?
Any help would be greatly appreciated.