We are curious where the aged receivables numbers come from for the PAR (Practice Advisory Report). For one of our clients, we have run an Aged Receivable report and compared it to the PAR AR section. The reports were not run the same day so it makes sense that some of the numbers may vary slightly however in this case the over 90 is over 100,000 higher on the PAR.
It may be worth mentioning that this provider does do ortho and have payment plans set up. Does this report generally include payment plans or old AR/collections?
Great question and I get this a lot. The Practice Advisor Report does not care about month end so the aging on the PAR could be completely different than the Aging Report. The PAR looks at the true date of service and the Aging Report looks at the aging categories based on when the month end process was run.
Go to the Ledger > Month End > Month End Update and check what the month and year is in this window. It could be that they are behind on running month end.