I try and go into calendar and open office but it doesn’t seem to be working.
So here is the scenario, we are usually closed on Fridays, however we wanted to open on Friday November 9th to host a free Veteran’s Clinic, when I choose open office nothing happens? Should I call Dentrix or am I missing a step?
You are correct that if you have Friday’s closed in the Practice Appointment Setup then it will not allow you to open one Friday. You would have to go into the Practice Appointment Setup and put a check mark on Friday. If you want to only open up Friday’s occasionally then I would recommend putting in a time of 2am – 2:10am so that you would not see any open time unless you changed the time for that specific day.
If you then want to open that Friday from 8am – 5pm just change the hours for that day only on the Practice Schedule.