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Daily Huddle report

This topic contains 3 replies, has 2 voices, and was last updated by Profile photo of Dayna Johnson - founder and CEO of Novonee Dayna Johnson – founder and CEO of Novonee 2 months, 1 week ago.

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  • #1465
    Profile photo of Penny Reed
    Penny Reed
    Participant

    We are currently in a new client office and are wondering what is causing existing patients to show up as new patients on this report. From what we can guess, a few of them don’t have a D0150. Is that being caused by a default? Or is that a continuing care setting or some sort of default?

    #1466

    New patients in Dentrix are tracked by First Visit Date

    #1468
    Profile photo of Penny Reed
    Penny Reed
    Participant

    That makes sense. Yet there is a patient on daily huddle report that has been coming here for years, current in hygiene, and there is an X in new patient column by her name. Guess I should have them call Support?

    #1469

    It could be that the patient’s First Visit Date is empty.

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