Question: Does anyone know why when I go to add an attachment from the document center while in claim information that it doesn’t list all that’s in the document center. Ex: I had saved documentation from an email to the document center, I can see it in there while in the patient’s document center, but when I go to “attach from” docu center for a claim, it’s not listed as a choice. Any help would be appreciated!
Yes, if you use the “Send to Dentrix Document Center” feature then it does not allow you to attach it to a claim. What you can do is either scan it or use the screen capture to get an image of it for the claim.