The Patient Experience: Post C19 Uncharted Territory


Apr 06, 2020
1:00 pm - 2:00 pm MDT


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The patient experience has always been impacted by the appearance of a practice. The way your practice looks can build trust, promote your brand, show patients you care and build team morale. And this will be especially critical in the coming months as practices reopen for business to their patients. What are the things to look for? How can you spruce things up for little to no money? Let’s talk about some key strategies for improving the practice appearance to improve the experience for your returning patients!

Objectives

1. What is the impact of the appearance on the practice?
2. Why will this be so critical when offices reopen?
3. What can we do about it??

Andrea Greer, founder of On Point Space, combines over 25 years of clinical, management, and consulting experience in the dental industry with a love of organization, time management and décor to create productive and beautiful workspaces for dental professionals. Applying her extensive knowledge of the unique challenges that dental professionals face every day, she delivers effective and easy to implement tools to help teams improve their practice appearance, tame their ‘to-do’ lists, and most importantly, create an amazing experience for every patient, every time. In addition, she works with professionals who ‘office’ at home to create a space they love to step into every day! Check out her website, www.OnPointSpace.com.

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