Is Your Communication Style more Masculine or Feminine?? And WHY it Matters for Case Acceptance

May 08, 2018
12:00 pm - 1:00 pm MDT

Members Click Here to Watch Recording


The energetics of patient treatment conversations leave many feeling nervous, palms sweaty, or resistant because you feel you are manipulative when discussing treatment options.  Many professionals were taught or perhaps forcefully fed a pushy, salesy and linear model of case acceptance.  When you and your team begin from a place of shame-free service and confidently stand in your conviction to your patient’s health, then you can collaborate with your patients. This program will introduce you to a researched approach to case acceptance that is not only effective, it feels good to you, your patients and fills your schedule.  (This is for men and women in dentistry.)

Participants will learn:

  • A patient enrollment formula, so you know what and how to handle clinical presentations with confidence and success
  • The energies essential to use so you are not perceived as pushy or salesy
  • Strategies for patients who say they cannot afford it or will my insurance cover that?

Speaker Bio:

Kristine A. Berry (Hodsdon) is an innovative and results-driven leader with multifaceted expertise in operations, leadership development and clinical. She has established capabilities in revenue growth, performance improvement, and clinical initiatives. Kristine creates growth-based strategies to address and leverage the changing market trends to secure long-term profitability.

She is passionate about attracting and keeping top talent, developing high performance teams and implementing lasting solutions. Kristine is recognized by peers for accountability, self-motivation and relationship development.

As a forward-thinking leader with business acumen, she reached over 60,000 readers monthly as the RDH eVillage Editorial Director. Kristine is the author of Demystifying Smiles: Strategies for the Dental Team authored a chapter in the textbook, Mosby’s Dental Hygiene: Concepts, Cases, and Competencies, 2nd Edition as well as 100’s of articles, CE programs, and blogs. She has presented at conferences such as; GNYM, YDC, ADHA, IFDH, Under One Roof, and AACD.

1 CE Credit approved

Members CLICK HERE for CE