Planning for 2018

It’s hard to start thinking about 2018 when you are still trying to fill openings in your December schedule and get patients in before their benefits expire on the last day of the year.  When you are in your element working the systems to fill your schedule, collect money, prepare treatment plans and follow up […]

Fourth Quarter Tips and Reminders

We are coming into the fourth quarter of 2017 and there is a lot to think about this time of year. My goal has always been to be proactive with all my office systems so, when you end a day, a month or a year, you feel good that you have done your best and […]

Best Practices . . . Weekly

In our last post, we focused on what was important or the “best practice” for your daily protocol.  Today, we want to move to your weekly systems.  I teach my offices about practicing on the business side of dentistry the same things you preach to your patients in the clinical side of dentistry . . […]

Best Practices . . . Daily Routines

As a member of Novonee, you have access to all of our live Dentrix user meetings online and all of our on-demand webinars. We recently have been doing a webinar series on the Best Practices for the dental office. What we did is break it down by a Daily, Weekly and Monthly routine and give […]

Numbers Tell a Story . . .

Dentrix report

Numbers tell a story. The numbers help you reinvent systems, protocols, and campaigns. I was recently working with a dental practice that has three front office team members. They each have a list of statistics they have to track on a daily, weekly, and monthly basis. When they hired me to do some training, they […]

The Morning Huddle is a Critical Piece of the Day

You walk into the office in the morning, say “good morning” to all your co-workers and put your lunch in the fridge. The hygienists are busy reviewing their charts for the day, the doctor is in his office finishing up an online CE course and the dental assistants are stocking the rooms for the day […]

Increase the Cash Flow

In a recent article I talked about how your “core systems” need to be in check before you decide to take the plunge into the chartless waters.  Some of you went down through the list and said to yourself “Awesome, we are ready to rock-n-roll, but some of you out there might need to work […]