How Secure is your Passwords and Security . . .

Categories: Paperless

It’s interesting to me that we get so frustrated with having to set up unique passwords … and heaven forbid that we would even have to change them regularly in order to protect our identity and personal information! And then we get even more frustrated, even to the point of blaming others, when our personal […]

Get a Handle on your Lab Cases

Categories: Paperless

I just have to giggle sometimes at the creative ways dental teams find to track and manage things in the practice. Take the lab cases, for example. I have seen multiple kinds of wirebound notebooks, whiteboards with different pen colors for the labs and also no tracking at all. Now, many of you are now […]

The Versatility of the Questionnaire Module

Categories: Paperless

In 2009, my office was paperless before we were chartless. Go figure! The only thing we were using the paper chart for was holding film X-rays because my doctor could not decide on which digital imaging system to transition. He was very happy with film X-rays and was sure that digital X-rays would not be […]

Three Ways to Giving Your Scanner a Break

Categories: Paperless

I remember several years ago I was on my way to work with a new office and start them down their path to paperless. When I walked in, the two ladies at the front desk were laughing hysterically and I felt I had walked in just a little late to the party. They were laughing […]

Taking Care of Your New Patients in a Digital World

Categories: Paperless

Back in the day when I was working in a practice, when a new patient called to schedule a new patient visit, we would immediately send out a welcome packet which included a beautiful office brochure, welcome letter and directions to our practice. This was the gold standard when it came to customer service and […]

The Miracle Technology Works at all

Categories: Paperless

During my 24 years in dentistry I have experienced being the trainee and the trainer when it comes to implementing new technology in the dental practice.  People that know me see me as kind of a computer geek.  The satisfaction of getting a new computer, network or piece of technology to work was the thrill […]

Automate your tasks and improve profitability

Categories: Paperless

Someone asked me the other day what I believe is a key ingredient to increasing productivity in the dental office. There are so many, but the one that I’ve been focusing on a lot lately is automation. When you’re not tied to your chair with some of the monotonous tasks we do every day at […]

Assess the situation before you go chartless

Categories: Paperless

Did your office make a New Year’s resolution that this year is the year you would go “Chartless”?  Is this the year you are going to transition from your paper chart to using a digital chart, but not quite sure where to start?   How do you make this transition smoothly and efficiently? Bringing technology into […]