Let’s face it, to provide the level of service your patients demand, you simply have to accept cards as payment for services. To do so efficiently, you have to process those payments though an integrated system. Join us on... Read more
In 2009, my office was paperless before we were chartless. Go figure! The only thing we were using the paper chart for was holding film X-rays because my doctor could not decide on which digital imaging system to transition.... Read more
Do you know who your top referrals are? Are your marketing dollars bringing a satisfactory ROI? When you are running a small business, it is important to track your key performance indicators and your marketing dollars should be one... Read more
Oral Cancer Awareness month is a time to bring awareness to the importance of oral cancer screening and how you could save a patient’s life by taking the time to check for any abnormalities in the mouth. You are... Read more
You might say you don’t take payment plans in the office and your financial office policy states that the patient portion is due at the time of service … but the reality is you extend payments a lot more... Read more
Sometimes when you have been using a system for a very long time or you walk into a practice you did not start at from the very beginning, you need to step back and look at the basics. Looking... Read more
Goodbye 2017 and Hello 2018! That was the headline of a big poster board we had at our home during the New Year’s Eve party we hosted last weekend. On our big poster board, it was mostly personal changes... Read more
It’s hard to start thinking about 2018 when you are still trying to fill openings in your December schedule and get patients in before their benefits expire on the last day of the year. When you are in your... Read more
While I was working out in my yard a couple of weeks ago, I found myself thinking that this is a lot like keeping the systems clean in your dental practice. Every time I pulled a weed out of... Read more
We are coming into the fourth quarter of 2017 and there is a lot to think about this time of year. My goal has always been to be proactive with all my office systems so, when you end a... Read more