Using Dentrix’s Fee Schedules takes a little bit of management but produces huge benefits! I am amazed at how many offices don’t know this Dentrix feature exists for setting up and managing fee schedules. If you are in one... Read more
Numbers tell a story. The numbers help you reinvent systems, protocols, and campaigns. I was recently working with a dental practice that has three front office team members. They each have a list of statistics they have to track... Read more
Re-printed from The Progressive Dentist November issue by Dayna Johnson If your patient had a medical emergency and your team had to call 911, how long would it take you to pull up his or her most current medical... Read more
The dental practice is at a crossroad with the new ICD-10 transition. Many of my clients either don’t know what to do with it or why they should even care. When I worked in a dental practice, we billed... Read more
In 2003 my dental practice converted from an archaic DOS based dental software to the impressive and robust Dentrix practice management software and to say the least I was completely overwhelmed. Two years later in 2005 I still felt... Read more
During my 24 years in dentistry I have experienced being the trainee and the trainer when it comes to implementing new technology in the dental practice. People that know me see me as kind of a computer geek. The... Read more
The Battle of the Appointment Book Scheduling is a chess game, it takes skill and planning to make just the right moves so that at the end of the day you are not in checkmate with the entire team... Read more
Someone asked me the other day what I believe is a key ingredient to increasing productivity in the dental office. There are so many, but the one that I’ve been focusing on a lot lately is automation. When you’re... Read more
If you have read one of my recent articles you understand that treatment planning and case presentation play a huge roll in your efforts to collect money at the time of service. Providing your patient with a written estimate... Read more
Keeping Your Hygiene Room Booked and Productive OK hygiene coordinator, I’m sorry to have tell you this, but your office is in a terrible pickle. There is a hole in your hygiene schedule this afternoon and another big opening... Read more