The dental practice I worked in for 18 years offered both straight wire and Invisalign orthodontics, which accounted for about 25% of our total production. This is a sizable amount for a general practice, and this also meant that most of our patients were both ortho patients and general dental patients. This brought many challenges […]
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Top Three Reports for Weekly Schedule Management
Categories: Scheduling
We teach our patients to be preventive with their oral health so they don’t end up in an emergency situation with a toothache or broken tooth … but are you practicing what you are preaching? Are you practicing in a preventive way to avoid situations that feel like an emergency? I recently did a webinar […]
Lack of cash flow means someone isn’t getting paid
Categories: Practice management
I had the pleasure of speaking at the Star of the North dental meeting this year and one of the courses I taught is titled, “Numbers Tell a Story . . . the 5 stats every office should monitor” and the one number that always brings the most discussion is accounts receivable. It is amazing […]
Before you click “YES” do your homework
At about 3 a.m. the other night, my phone lit up like a Christmas tree, wanting me to perform a system update that I had been putting off for several weeks. The bright light illuminating from my phone was so disturbing that my husband had to turn my phone over in order to get back […]
Entry Date vs. Procedure Date
Categories: Practice management
Do you find that sometimes you run a report from one workstation and the same report from another workstation and you get different numbers? Or, you run one report and the production number is different from another report? This can happen for a few different reasons. However, the most common reason I find is that […]
Print the right report for your patients tax needs.
Categories: Practice management
It’s tax season and your patients have now started receiving their W-2s from their employers and 1099s from their clients. You have probably started receiving phone calls from your patients asking you for a printout of what they paid last year for dentistry. The first thing you would think to print out would be the […]
Perio Patient Protocols
With more than 50% of our population having periodontal disease*, it is becoming extremely important to have a good system in place for diagnosing, educating, scheduling and treatment planning periodontal therapy. In my experience with working in dental practices all over the country, there is a lack of an organized system and, many times, the […]
New Year’s Resolution . . . what will bring you more joy and happiness in your work day?
Last year, we hosted a New Year’s Eve celebration with our friends and family. The celebration was filled with memories of the year and toasts to the upcoming year. One thing I had all of my friends do was write down one thing that they were giving up that did not give them joy and […]
The Team Brings the Mission Statement to Life
Categories: Marketing
When I was asked to be a speaker at the South African Dental Association this year it was very exciting and very scary at the same time. What would I talk about? They don’t have the choices in practice management software like we do here or the technology that we so much take for granted. […]
How Secure is your Passwords and Security . . .
Categories: Paperless
It’s interesting to me that we get so frustrated with having to set up unique passwords … and heaven forbid that we would even have to change them regularly in order to protect our identity and personal information! And then we get even more frustrated, even to the point of blaming others, when our personal […]
