We are coming into the fourth quarter of 2017 and there is a lot to think about this time of year. My goal has always been to be proactive with all my office systems so, when you end a... Read more
In our last post, we focused on what was important or the “best practice” for your daily protocol. Today, we want to move to your weekly systems. I teach my offices about practicing on the business side of dentistry... Read more
As a member of Novonee, you have access to all of our live Dentrix user meetings online and all of our on-demand webinars. We recently have been doing a webinar series on the Best Practices for the dental office.... Read more
My passion is helping dental teams transition from paper charts to digital charts. Usually, the one push back that I hear is that team members feel like the computer is going to slow them down. I understand that the... Read more
I remember several years ago I was on my way to work with a new office and start them down their path to paperless. When I walked in, the two ladies at the front desk were laughing hysterically and... Read more
We teach our patients to be preventive with their oral health so they don’t end up in an emergency situation with a toothache or broken tooth … but are you practicing what you are preaching? Are you practicing in... Read more
Accounts receivable in on the rise. This means the dental practice is allowing patients to make payments more often, insurance companies are taking longer to pay and the patients are walking out the door without paying their co-pay for... Read more
I use the KISS (Keep It Simple Stupid) method both in my personal life and in my business life. It just makes life better. I believe when you keep your business systems simple, it helps with training new team... Read more
Back in the day when I was working in a practice, when a new patient called to schedule a new patient visit, we would immediately send out a welcome packet which included a beautiful office brochure, welcome letter and... Read more
With today’s ever changing dental insurance industry, employers are moving benefits from one company to another as often as we change our . . . . well you know. It’s hard to keep up with it and if you... Read more