Before you click “YES” do your homework

At about 3 a.m. the other night, my phone lit up like a Christmas tree, wanting me to perform a system update that I had been putting off for several weeks. The bright light illuminating from my phone was so disturbing that my husband had to turn my phone over in order to get back […]

Entry Date vs. Procedure Date

Do you find that sometimes you run a report from one workstation and the same report from another workstation and you get different numbers? Or, you run one report and the production number is different from another report? This can happen for a few different reasons. However, the most common reason I find is that […]

Print the right report for your patients tax needs.

It’s tax season and your patients have now started receiving their W-2s from their employers and 1099s from their clients. You have probably started receiving phone calls from your patients asking you for a printout of what they paid last year for dentistry.  The first thing you would think to print out would be the […]

The Team Brings the Mission Statement to Life

Categories: Marketing

When I was asked to be a speaker at the South African Dental Association this year it was very exciting and very scary at the same time. What would I talk about?  They don’t have the choices in practice management software like we do here or the technology that we so much take for granted.  […]

How Secure is your Passwords and Security . . .

Categories: Paperless

It’s interesting to me that we get so frustrated with having to set up unique passwords … and heaven forbid that we would even have to change them regularly in order to protect our identity and personal information! And then we get even more frustrated, even to the point of blaming others, when our personal […]

The Top 10 Features You are not Using in Dentrix

I recently did a webinar with my good friend, Laura Hatch, from Front Office Rocks. This is our inaugural webinar and hope you enjoy the content. We are hoping to do 2-3 webinars per year and give our audience a sneaky peak into some really cool features that you might not know exist. Enjoy.

Get a Handle on your Lab Cases

Categories: Paperless

I just have to giggle sometimes at the creative ways dental teams find to track and manage things in the practice. Take the lab cases, for example. I have seen multiple kinds of wirebound notebooks, whiteboards with different pen colors for the labs and also no tracking at all. Now, many of you are now […]